These Terms and Conditions govern your access to and use of the aerox88 platform. Please read this document carefully. By creating an account or using any aerox88 service, you acknowledge that you have read, understood, and agreed to be bound by these terms in their entirety.
Welcome to aerox88. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "you") and aerox88 ("aerox88", "we", "us", "our"), an internationally licensed online gaming platform serving players in Malaysia and other permitted jurisdictions.
aerox88 operates an online casino and sports betting platform accessible via the domain aerox88.cam and any associated mobile or web applications (collectively, the "Platform"). Our services include but are not limited to live dealer casino games, slot machines, sports betting (including Liga Super Malaysia, English Premier League, and UFC markets), e-sports wagering, and related promotional activities.
By accessing the Platform, registering an account, making a deposit, or participating in any game or promotion offered by aerox88, you confirm that:
Important: If you do not agree to any part of these Terms, you must immediately cease use of the Platform. Continued use constitutes acceptance of the current Terms as amended from time to time.
For the purpose of these Terms, the following definitions shall apply:
To register and maintain an Account on the Platform, you must satisfy all of the following conditions at the time of registration and on a continuing basis thereafter:
You must be at least 21 years of age. aerox88 enforces a strict minimum age of 21 for all account holders in accordance with internationally recognised online gaming standards applicable to casino-style gambling. Providing false age information during registration constitutes fraud and will result in immediate account closure and forfeiture of any balance.
Underage Gambling: Gambling by persons under the age of 21 is strictly prohibited on the aerox88 Platform. We employ identity verification measures specifically designed to detect and prevent underage access. Any account found to belong to a person under 21 will be permanently closed.
You must access the Platform from a jurisdiction in which online gambling is not expressly prohibited under applicable local law. It is your sole responsibility to determine whether online gambling is lawful in your jurisdiction before registering an account or placing any wager.
Each individual User is permitted to hold one (1) Account only. Operating multiple accounts, whether under the same identity or different identities, constitutes a material breach of these Terms and will result in closure of all associated accounts and forfeiture of any balances therein.
You confirm that you are of sound mind, are not acting under duress, and are not a problem gambler under any self-exclusion arrangement with aerox88 or any other gaming operator.
Employees, directors, officers, contractors, and immediate family members of aerox88, its affiliated companies, software providers, and payment processors are not permitted to hold player accounts or participate in any promotional offer.
To create an Account, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and a valid Malaysian mobile number. You agree to maintain and promptly update your account details if any information changes.
aerox88 is required to conduct identity verification in accordance with applicable anti-money laundering (AML) and know-your-customer (KYC) obligations. We may request any or all of the following documents at any time:
Unverified accounts may be subject to withdrawal restrictions until KYC is completed. aerox88 will process submitted documents within a reasonable period and will notify you of the outcome via your registered email address.
You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. aerox88 shall not be liable for any losses resulting from unauthorised access to your Account caused by your failure to maintain adequate security of your credentials.
The Platform is provided for personal entertainment and recreational gambling purposes only. You may access and use the Platform strictly in accordance with these Terms and applicable law. Any commercial use, resale, or systematic exploitation of the Platform or its content is expressly prohibited.
aerox88 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal entertainment purposes. This licence does not include any right to:
aerox88 takes all reasonable measures to ensure that odds and game results displayed on the Platform are accurate and fair. In the event of a manifest error — including an obviously incorrect price, a technical malfunction in the RNG system, or a data feed error — aerox88 reserves the right to void the affected bets or game rounds and refund the wagered amounts at its reasonable discretion.
While aerox88 aims to provide uninterrupted access to the Platform, we cannot guarantee that the Platform will be available at all times. Scheduled maintenance, emergency downtime, or third-party service interruptions (including payment gateway delays from Maybank2u, CIMB Clicks, DuitNow, Touch 'n Go eWallet, FPX, or other payment providers) may temporarily affect Platform availability. aerox88 shall not be liable for any losses attributable to Platform unavailability.
aerox88 supports a range of Malaysian payment channels including Maybank2u (FPX), CIMB Clicks (FPX), Public Bank Online, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX Transfer, and cryptocurrency (USDT / BTC). All account balances are denominated in Malaysian Ringgit (MYR) unless a cryptocurrency deposit is made, in which case conversion to MYR equivalent applies at the prevailing rate at the time of transaction.
The minimum deposit amount is RM30 for most payment methods. Maximum deposit limits vary by payment channel and account verification status. Players are encouraged to review the Cashier section of the Platform for current limits applicable to their payment method. DuitNow and major e-wallet deposits are typically credited within minutes of confirmation.
Withdrawal requests are subject to KYC verification and compliance review. Verified accounts in good standing can expect withdrawals to be processed within the following indicative timeframes:
Withdrawals will only be processed to a payment method that matches the name on your verified aerox88 Account. Third-party withdrawals are strictly prohibited. aerox88 reserves the right to request additional documentation before processing any withdrawal request, particularly for amounts exceeding standard transaction thresholds.
aerox88 is committed to preventing money laundering and the financing of unlawful activities. We may delay or withhold any transaction that triggers our internal AML controls pending investigation. Deposits made to an Account must be used for genuine gambling activity. Depositing funds without engaging in meaningful wagering activity, then requesting a withdrawal, may constitute a suspicious transaction pattern subject to reporting.
aerox88 offers various bonus promotions from time to time including welcome bonuses, reload bonuses, cashback offers, and VIP-tier rewards. All bonuses are subject to the specific terms published alongside each promotion. In the event of a conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall prevail for that promotion.
Bonus Funds are subject to wagering requirements (also referred to as rollover requirements). The applicable multiplier will be stated in the promotion terms. As a general guide: Standard membership bonuses carry a ×20 wagering requirement; Pro membership ×15; Elite membership ×10. For example, a RM100 bonus with a ×15 wagering requirement requires RM1,500 in qualifying wagers before withdrawal is permitted.
Not all game categories contribute equally toward clearing wagering requirements. Slot games typically contribute 100%. Table games including baccarat, blackjack, and roulette typically contribute 10–20%. Sports betting market contributions vary by promotion. Specific rates will be stated in each promotion's terms.
While Bonus Funds remain active in your Account, you must not place any single bet exceeding RM300 (or the equivalent stated in the specific promotion terms). Placing bets above the permitted maximum while a bonus is active may result in the bonus and any associated winnings being voided without notice.
All bonus credits carry an expiry period, typically 7, 14, or 30 calendar days from the date of crediting. Bonus Funds and associated winnings that have not been cleared within the expiry window will be forfeited automatically.
aerox88 reserves the right to withhold, void, or claw back any bonus or bonus-derived winnings where we have reasonable grounds to believe that a User is engaged in systematic bonus abuse, including but not limited to: low-risk hedging strategies designed to minimise variance while clearing wagering requirements, coordinated play between multiple accounts, or the exploitation of manifest pricing errors.
Reminder: Always read the full terms and conditions applicable to each bonus before claiming. aerox88 is committed to transparent bonus structures — if you have any questions, our 24/7 support team is available via live chat.
All sports bets are subject to the specific rules published in the aerox88 Sportsbook for each market type. Markets covered include Liga Super Malaysia, English Premier League (EPL), La Liga, UEFA Champions League, UFC, and other international sports events. aerox88 reserves the right to suspend, void, or settle markets in accordance with its published rules in the event of match abandonment, postponement, or other irregular circumstances.
All casino games, including live dealer tables, slots, and arcade games, are governed by their individual game rules and pay tables. RTP percentages for each game are available within the game information panel. Results are determined by a certified and independently audited Random Number Generator (RNG) system.
In the event of a dispute regarding any game result or bet settlement, the decision of aerox88's resolution team shall be final. Disputes must be submitted in writing via live chat or email within 72 hours of the event in question. aerox88 will investigate all disputes in good faith and respond within a reasonable timeframe.
The following conduct is strictly prohibited on the aerox88 Platform and constitutes grounds for immediate account suspension, permanent closure, and forfeiture of all balances:
aerox88 is committed to promoting responsible gambling among all its users. We provide a range of self-management tools accessible from within your Account settings, including deposit limits, session time restrictions, loss limits, and self-exclusion arrangements. These tools are available to all players at any time at no cost.
If you believe that your gambling activity has become harmful or is causing distress, we strongly encourage you to make use of these tools or to contact our support team directly. Our Responsible Gambling page contains further guidance and information on seeking external support.
Age Restriction: The aerox88 Platform is strictly for persons aged 21 and above. Underage gambling is a serious concern and aerox88 takes all reasonable steps to prevent it. Play responsibly.
All content on the Platform, including but not limited to software code, graphics, logos, trademarks, game assets, audio, video, text, and data compilations, are the exclusive property of aerox88 or its licensed content providers and are protected by applicable intellectual property laws.
You are granted no ownership or intellectual property rights in any Platform content by virtue of your use of the Platform. Unauthorised reproduction, distribution, modification, or public display of any Platform content is strictly prohibited and may result in civil or criminal liability.
To the maximum extent permitted by applicable law, aerox88 and its officers, directors, employees, and affiliates shall not be liable for:
Nothing in these Terms shall limit aerox88's liability for fraud, wilful misconduct, or any other matter that cannot lawfully be excluded or limited.
aerox88 reserves the right to suspend, restrict, or permanently close any Account at its reasonable discretion, including where:
You may close your Account at any time by contacting our support team via live chat. Upon closure, any real-money balance remaining in your Account (subject to satisfaction of all wagering requirements on active bonuses) will be returned to your verified payment method within a reasonable processing period.
Upon termination of your Account for any reason, all licences and permissions granted to you under these Terms shall immediately cease. Sections of these Terms that by their nature should survive termination (including but not limited to liability limitations, intellectual property provisions, and dispute resolution clauses) shall continue to apply.
aerox88 reserves the right to amend, update, or replace these Terms at any time. Where a material change is made, we will provide reasonable notice via the Platform or by email to your registered address prior to the change taking effect. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms.
If you do not agree to any revised Terms, you must immediately cease use of the Platform and may close your Account in accordance with Section 13.2 above. The "Last Updated" date at the top of this document will reflect the date of the most recent revision.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which aerox88 holds its primary operating licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through our internal dispute resolution process may be referred to binding arbitration under internationally recognised arbitration rules.
Nothing in this clause shall prevent aerox88 from seeking urgent injunctive relief in any court of competent jurisdiction to protect its intellectual property or other proprietary rights.
If you have any questions about these Terms and Conditions, wish to submit a formal complaint, or need assistance with your Account, please contact the aerox88 support team through the following channel:
Available 24 hours a day, 7 days a week via the chat widget on the Platform. Average first-response time is under 5 minutes.
General enquiries and formal written submissions: [email protected]
Email responses are provided within 24 hours on business days.
A plain-language summary of the most important aspects of these Terms. This summary does not replace the full Terms above — always refer to the relevant section for complete details.
All players must be at least 21 years of age. We verify age during KYC. Accounts belonging to persons under 21 are closed immediately with no exceptions.
Each individual may hold only one aerox88 Account. Operating multiple accounts results in closure of all related accounts and forfeiture of balances.
Bonus wagering requirements range from ×10 to ×20 depending on membership tier. Game contribution rates and maximum bet caps apply during active bonuses.
Verified accounts receive withdrawals via DuitNow and e-wallets typically within 5–60 minutes. Withdrawals are processed to your verified payment method only.
Identity verification is required for all accounts. KYC documentation may be requested at any time. This protects both players and the integrity of the platform.
Deposit limits, session time caps, and self-exclusion options are available to all players. Our Responsible Gambling page has full details and support resources.
If you have any questions about these Terms or need help with your aerox88 account, our support team is available 24/7 via live chat. For everything else, visit our FAQ or homepage.